Tasks You Can (And Should) Delegate to a Virtual Assistant

Everyone gets to live the same 24-hour day— no matter who you are, and as entrepreneurs, we know that time is our most valuable resource, one that needs to be managed wisely.

In business, time is money, and everyone, from busy professionals and business owners, finds themselves overwhelmed by a long list of admin tasks that pull them away from their core operations. With only so much time in a day, sometimes it’s no longer a question of time management, but of how to delegate these time-consuming tasks.

If only there were someone, a skilled professional, who could take on some of the repetitive, but necessary tasks, freeing you up to handle other aspects of business.

If you find yourself needing a new strategy to maximize productivity, then hiring a virtual assistant becomes a game-changer in every business endeavor you undertake.

Virtual Assistant

Why hire a virtual assistant?

Perhaps the most compelling reason to hire a virtual assistant is that your time really is finite, and so having someone else take on some of the workload will give you the time and space to focus more on growth and innovation, allowing you to channel your energy into high-impact areas of your business.

At first glance, it may seem like another overhead expense, but when you hire a virtual assistant, a versatile professional adept at handling administrative tasks, you not only free up your schedule, but you’ll also improve productivity and optimize your business performance.

A virtual assistant’s job description is fairly wide-ranging, and your ideal VA’s skillset can depend entirely on your specific business needs. So hire with care. A virtual assistant can do everything from managing emails, scheduling meetings, handling customer service, conducting research, managing social media, and even assisting with bookkeeping. These are the tasks that, while necessary, often consume hours that could be spent developing new ideas, nurturing client relationships, or exploring new markets.

When you delegate the repetitive but vital tasks to a virtual assistant, you give yourself the freedom to focus on growth—scaling your business, improving your services, and executing on the big-picture vision that inspired you to start your business and build your brand in the first place.

In short, hiring a virtual assistant isn’t just about lightening your workload—it’s about investing in sustainable growth, strategic focus, and long-term success.

Here’s a look at a few key tasks you can (and should) delegate to a virtual assistant to reclaim your time and boost your business’s overall efficiency:

1. Administrative Tasks

The primary reason to hire a virtual assistant is for administrative tasks. They take care of the time-consuming, yet essential, repetitive admin duties that weigh down your daily workflow. These repetitive tasks, though important, don’t directly contribute to revenue but are necessary for smooth operations. Because these tasks are repetitive and rather menial, they can be handled by someone else, freeing you up to the wider aspects of business.

A virtual assistant can manage your calendar, schedule appointments, send follow-up emails, and handle inbox organization. Delegating these tasks ensures that you never miss a meeting or let an important email go unanswered.

These are just some of the tasks that a virtual assistant can handle, depending on what you and your business need. For instance, a virtual assistant can also help you by preparing reports, entering data into spreadsheets or CRMs, organizing cloud files, and assisting in managing projects by tracking deliverables and deadlines. For professionals or solopreneurs, this can create hours of free time each week for you to use at your discretion.

When you hire a virtual assistant, administrative tasks are typically the first and easiest to hand off. They require little contextual knowledge but offer high returns in terms of time saved. Over time, you can even train your VA to handle more specialized tasks, like SEO if you run an online business, or customer support if you offer services or products. More on that below.

2. Customer Support and Communication

Whether you deal in B2B or B2C, delivering excellent customer service is key to building and maintaining a loyal customer base. However, it can be incredibly time-consuming and taxing energy-wise.

One smart approach to managing a service-based business without burning yourself out is to hire a virtual assistant who also happens to specialize in customer support.

While many businesses leverage the help of AI chatbots to handle frequently asked questions and concerns, sometimes, these solutions are a quick fix to a surface-level issue. Many of today’s customers still prefer to talk with a real customer representative who can speak directly to their concerns and handle nuance, leaving users with a more satisfying customer experience.

A virtual assistant can handle everything from common customer queries as well as resolving issues. They can also process returns and address complaints, maintaining communication over email, chat, and even over social media, ensuring consistent brand communication across all channels.

Bringing in a virtual assistant for this area of your business doesn’t just save time—it enhances your reputation as you leave customers satisfied and more likely to continue patronizing your business.

If you’re in a service-based industry, hiring a virtual assistant to handle customer support is a non-negotiable.  The quality of customer service makes a big difference in the overall customer experience, boosting loyalty and customer lifetime value.

3. Marketing and Social Media Management

In 2025, a business without a solid social media strategy is missing opportunities every day. Digital marketing is essential for brand visibility and awareness, but it often requires a consistent and time-intensive effort. Instead of juggling content creation, scheduling, and engagement yourself, consider choosing to hire a virtual assistant who specializes in social media management to manage it all efficiently.

A virtual assistant can plan content calendars, design social media graphics on Canva, schedule posts using tools like Hootsuite, and monitor engagement. They can also assist in growing your following by responding to comments and direct messages, running simple ad campaigns, or influencer outreach. Social media management can be a full-time endeavor, it’s undoubtedly time-consuming and best left to a professional.

Beyond social media, a virtual assistant can help with email marketing and also assist in basic SEO tasks such as keyword research, link building, and updating website content.

When you’re serious about scaling your online presence, the choice to hire a virtual assistant ensures your marketing engine runs smoothly without eating up all of your precious time. You stay focused on your vision while your trusty VA handles the execution.

4. Research and Specialized Support

Whether you're launching a new product, expanding into a new market, or trying to stay ahead of industry trends by incorporating a new app or function, research plays a crucial role. However, in-depth research and creating reports take time. That’s why so many professionals choose to hire a virtual assistant, one with the skillset to gather and condense useful information.

A skilled virtual assistant can gather market data, compile competitor analysis, find potential vendors or clients, and track industry news. A virtual assistant helps you get the data you need—accurately and on time—so you can make better-informed, data-backed decisions.

Moreover, they can handle more personalized tasks, such as booking travel, finding speaking opportunities, or vetting freelancers and contractors.

For entrepreneurs working in niche industries, some virtual assistants offer specialized support such as bookkeeping, CRM management, podcast editing, or even graphic design.

Final Thoughts

As business demands grow, the smart move isn’t to work more or manage time better, but to delegate tasks, freeing you up to realize your brand’s vision, while someone else takes care of the repetitive, yet necessary tasks.

Choosing to hire a virtual assistant is one of the most efficient ways to increase productivity while reducing stress and operational costs. Whether it's administrative duties, customer service, marketing, or research, a virtual assistant will be a strategic addition to your team, an extension of you.

A VA can be many things, depending on your needs. That’s why it’s important to hire the right strategic virtual assistant, one whose skillset matches your specific needs. When you hire a virtual assistant, it becomes less about managing your time, but about handing off tasks and building a reliable support system that helps your business grow.

Outsource smarter with Yber Digitals. Contact us to hire a virtual assistant that fits your exact needs.

From development and design to SEO and dedicated virtual assistant services, Yber Digitals is your all-in-one digital growth partner.